Privacy Policy

PRIVACY POLICY

Effective Date: June 17, 2026

At Alonso & Alonso Law (“the Firm,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, utilize our legal services, or communicate with us across all digital channels.

INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). We collect the following categories:

Contact Data: Name, physical mailing address, electronic mail address, telephone number, and alternative contact identifiers.
Case and Intake Information: Facts, narrative accounts, documents, timelines, and transactional profiles provided to evaluate potential legal claims.
Sensitive Personal Information: Certain information provided to the firm may relate to immigration status, immigration history, family relationships, criminal history, or other sensitive personal information necessary for the evaluation or handling of legal matters. Such information will be used solely for the provision of legal services, compliance with legal obligations, and related operational purposes.
Technical Data: IP address, browser type, and usage data collected via cookies.
Communication Preferences: Your preferences for receiving marketing and/or transactional correspondence via email or SMS.

METHODS OF GATHERING AND DIGITAL TRACKING TECHNOLOGIES

We and our authorized service providers utilize standard digital tools including persistent and session cookies, web beacons, cryptographic pixels, custom uniform resource locators, and automated web logs. These tracking tools (including platform technologies such as Google Analytics, Meta Pixel, Google Ads, persistent call-tracking software, and centralized Customer Relationship Management telemetry) are deployed to evaluate system optimization, compile user behavior aggregates, audit marketing efficiency, and serve relevant contextual advertising.

HOW WE USE YOUR INFORMATION

We use your data to:

Provide legal services and manage your account.
Respond to your inquiries and schedule consultations.
Improve our website and user experience.
Marketing & Engagement: Send updates, newsletters, and promotional materials (with your express consent).

CLIENT COMMUNICATIONS (SMS & EMAIL)

By filling out a digital contact protocol, submitting interactive requests, or manually authorizing messaging data, you provide consent to standard programmatic operational guidelines:

Electronic Mail (Email): The Firm distributes informational, organizational, and marketing bulletins. Recipients retain the unrestricted right to declare automated opt-outs at any point by utilizing the “Unsubscribe” mechanism embedded within the message footer.
Short Message Service (SMS) & Text Telemetry: By explicitly choosing to receive mobile text or WhatsApp messages, you acknowledge that text configurations may originate from automated systems. Message frequency varies based on your direct interactions with the Firm and the status of active legal matters. Standard message and data rates applied by your wireless carrier may apply to transmissions.
- Opt-Out: To completely unsubscribe from text communications, reply STOP directly to any message. Upon system verification, a single final automated confirmation text will be dispatched.
- Help: For operational support or structural inquiries, text the command HELP.
- TCPA/A2P: Mobile carriers are explicitly not held liable for delayed, intercepted, or undelivered cellular communications.
No Third-Party Sharing for SMS: Mobile numbers, subscriber consent parameters, and SMS opt-in metrics will absolutely not be sold, leased, or shared with third-party networks, vendors, or peripheral affiliates for marketing or independent promotional utility.

ALLOCATION AND DISCLOSURE OF PERSONAL INFORMATION

Alonso & Alonso Law does not trade, sell, or commercialize individual Personal Information portfolios. Disclosures are strictly confined to authorized corporate operations, limited specifically to:

Service Providers: Contracted commercial vendors operating under strict non-disclosure structures, including centralized Customer Relationship Management (CRM) databases, institutional cloud architectures, secure payment processors, automated email/SMS distribution nodes, statistical analytics tools, and professional marketing administrators.
Statutory and Regulatory Mandates: Judicial orders, valid subpoenas, administrative mandates, or circumstances where processing is required to protect the sovereign legal privileges and asset security of the Firm.

DATA SECURITY & CONFIDENTIALITY

As a law firm, we prioritize the security of your information. While we implement reasonable administrative, technical, and physical safeguards designed to protect personal information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Transmission of information through this website, email, text message, chat, WhatsApp, social media, or any online form does not create an attorney-client relationship. An attorney-client relationship is established only after the firm has completed a conflict check, agreed to representation, and a written agreement has been executed. Confidential or time-sensitive information should not be sent through website forms or chat modules prior to the execution of a written retainer agreement.

DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (such as bar association record-keeping requirements), or resolve disputes.

STATE-SPECIFIC, MINOR, AND CROSS-BORDER JURISDICTIONAL DECLARATIONS

State Privacy Frameworks: Legal residents of specific states (including California, Texas, and Arizona) may possess expanded digital privileges under localized consumer statutes. These statutory parameters include structural rights to access, amend, erase, or download records.
Children’s Privacy Protection: Our digital platforms and legal portfolios are not structured for, or intentionally targeted toward, children under thirteen (13) years of age. We do not knowingly compile personal identifiers from minors without verifiable parental or guardian authorization.
Cross-Border Data Execution: Because our primary legal execution focuses heavily on national immigration frameworks, users routinely visit our Site from global regions. By communicating data across borders, you acknowledge that your personal metrics will be stored, transferred, and processed within the sovereign boundaries of the United States.

YOUR RIGHTS

Depending on your location, you may have the right to:

- Access the personal data we hold about you.
- Request the correction or deletion of your data.
- Withdraw your consent for marketing at any time.

COMPLIANCE ADMINISTRATION AND INQUIRIES

For questions regarding this Privacy Policy or to exercise your privacy rights, please contact us at our dedicated compliance inbox:

Alonso & Alonso Law

Main address: 806 S Zarzamora St, San Antonio, TX 78207, United States

Email: compliance@alonsoandalonso.com

+1 855 663 4763 | +1 855 688 7756